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国家开放大学婚姻家庭法学
What is an external barrier to communication?
A.barrier that exists outside of the receiver and outside of the sender.
B.barrier that exists within the receiver or within of the sender.
C.a factor that interrupts the communicaiton process

What is a barrier to communication?
A.We go through the mental process so fast that we do not realize we are using a process.
B.Our personal, academic, and professional lives depend upon it.
C.a factor that interrupts the communicaiton process

To select the media for the message and the verbal and nonverbal symbols used in the message, the sender must ______.
A.analyze and understand the receiver—a process sometimes called audience analysis
B.analyze and understand the environment in which the message will be sent
C.all the above

To conduct secondary research, you might
A.talk with customers and suppliers
B. collect data on the Internet
C.observe what happens

To communicate effectively, the sender must________.
A.use audience analysis, examine the message’s environment, encourage and interpret feedback
B.use audience analysis, read and listen effectively
C.use audience analysis and overcome external and internal barriers to communicate

To avoid becoming a communication barrier, extroverts need to make sure ______.
A.they speak before they think
B.they speak as they think
C.they think before they speak

There are at least ______ different cultures in the United States.
A.100
B.200
C.300

The team gets complete support from all levels of management.
A.The team gets complete support from all levels of management.
B.To request
C.To record

The parts of an informal report are ______.
A.the opening
B.the body
C.Both A and B

The mode a sender selects to send a message is called ______.
A.information
B.channel
C.feedback

The heading of a memo in traditional format consists of______.
A.TO, FROM, DATE, and TOPIC lines
B.TO, FROM, DATE, and SUBJECT lines
C.TO, FROM, DATE, and DISTRIBUTION lines

The end of the minutes should show the signature of______.
A.the person who presided over the meeting
B.the person who sent out the agenda
C.the person who recorded the minutes

Technology has had a tremendous impact ______ the way messages are created and edited.
A.in
B.on
C.to

Information is one of ______ we have.
A.the most valuable resources
B.the more valuable resource
C.the most valuable resource

In the communication process, which of the following is a major responsibility of the receiver?
A.analyzing the sender
B.leading effectively
C.assessing the message’s environment