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河南工业职业技术学院酒店英语
In （ ）,the use of first names is restricted to close friends and colleagues who have known each other for a long period of time
A.China
B.Austria
C. Japan
D. Finland
（ ） do not hesitate to greet people they know with an embrace A.Chineses B.Italians C.apanises D. Finland
In （ ）.firm handshakes are the norm as part of a formal introduction but may not be expected at subsequent metting or on social occasions A.Germany B.Italy C. Britain D.Japan
In the international business, count-offers can be divided into （ ） kinds A.3 B.4 C.2 D.1
At the hotel, the visitors. check-in should be helped by ( ) A.the one who made the reservation B.a member of the host team C.the visitors themselves D.the hotel manager
Person who usually welcomes and helps visitors and answers the telephone in an organization is known as a （ ）. A.cashier B.doorman C.security guard D.receptionist
At the end of an Inquiry, which sentence in the following is more appropriate? （ ） A.Thank you in advance. B.Thanks a lot C. We trust that you will reply to us immediately. D.Contact us quickly
Be （ ） careful to avoid demands and commands, long, involved sentences, patronizing statements, and so on A.more especially B.the more especially C.especial D.especially
Express your appreciation in （ ） way, but do not thank the reader in advance A.any B.the C.some D.some other
Visitors should arrive on time and be prepared （ ） a certain amount of ceremony before work begins A.in B.of C.with D.for
In （ ） , handshakes are common for both sexes, and may include grasping the arm with the other hand A.America B.Germany C.Italy D.Dutch
When meeting Austrians for the first time, it is expected that （） A.you only shake hands. B.you only introduce youself with your family name C.you shake hands and introduce youself with your family name D.you shake hands and introduce youself with your full name
americans take direct eye contact as a sign of honesty and sincerity, although it （ ） A. should not be too intense B.is seldom kept C.is the way show their interest D.may be seen as intrusive
When ordering products,you should provide clear and correct shipping instructions,which one you should not specify? A.the method of shipment B.the desired delivery date C.the delivery address D.the price of products
In business culture, when things go wrong in the hotel in which the host arranges the visitors live, the visitors shold not（ ） A.take full responsibility B.attempt to blame the local staff. C.be willingness to be accountability D.never reflect poorly on the host company.
（ ） do not hesitate to greet people they know with an embrace A.Chineses B.Italians C.apanises D. Finland
In （ ）.firm handshakes are the norm as part of a formal introduction but may not be expected at subsequent metting or on social occasions A.Germany B.Italy C. Britain D.Japan
In the international business, count-offers can be divided into （ ） kinds A.3 B.4 C.2 D.1
At the hotel, the visitors. check-in should be helped by ( ) A.the one who made the reservation B.a member of the host team C.the visitors themselves D.the hotel manager
Person who usually welcomes and helps visitors and answers the telephone in an organization is known as a （ ）. A.cashier B.doorman C.security guard D.receptionist
At the end of an Inquiry, which sentence in the following is more appropriate? （ ） A.Thank you in advance. B.Thanks a lot C. We trust that you will reply to us immediately. D.Contact us quickly
Be （ ） careful to avoid demands and commands, long, involved sentences, patronizing statements, and so on A.more especially B.the more especially C.especial D.especially
Express your appreciation in （ ） way, but do not thank the reader in advance A.any B.the C.some D.some other
Visitors should arrive on time and be prepared （ ） a certain amount of ceremony before work begins A.in B.of C.with D.for
In （ ） , handshakes are common for both sexes, and may include grasping the arm with the other hand A.America B.Germany C.Italy D.Dutch
When meeting Austrians for the first time, it is expected that （） A.you only shake hands. B.you only introduce youself with your family name C.you shake hands and introduce youself with your family name D.you shake hands and introduce youself with your full name
americans take direct eye contact as a sign of honesty and sincerity, although it （ ） A. should not be too intense B.is seldom kept C.is the way show their interest D.may be seen as intrusive
When ordering products,you should provide clear and correct shipping instructions,which one you should not specify? A.the method of shipment B.the desired delivery date C.the delivery address D.the price of products
In business culture, when things go wrong in the hotel in which the host arranges the visitors live, the visitors shold not（ ） A.take full responsibility B.attempt to blame the local staff. C.be willingness to be accountability D.never reflect poorly on the host company.