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国家开放大学英语机考
- The Auto Show in the City Stadium has been canceled? - Oh, no!_____________________!

A、What a pity
B、It doesn’t matter
C、It’s not interesting at all

- Do you know where I can repair my motorcar? -_____________________.

A、It’s cheap to repair a motorcar
B、Around the street corner
C、You drive too fast to damage it

- I think we.ll have to talk later. I.ve got to go now. Great seeing you. - _____________________.

A、Nice meeting you
B、Good idea
C、You must be joking

- Will you go on a picnic with us tomorrow? -_____________________.

A、Yes, but I’ll have English classes
B、Sorry, I have an appointment with Dr. Brown
C、I’m afraid I have no idea

A strategic plan is not the end goal of the strategic planning process – it is the framework for successfully implementing a strategy. Until a strategic plan is put into effect, it has no real value. There are several keys to successful implementation. First, people directly involved in executing the strategy must be included in the planning process. Strategic planning is no longer a top-down directive. Without the input and feedback of the people responsible for executing on the strategy, a seemingly solid strategy is likely to fall apart when implementation is attempted. The next key to successful implementation is clearly communicating the strategy to the whole company. The communication should ensure that everyone in the company understands and accepts the strategy as the best path forward, and not simply the leadership.s latest idea. Without clear communication, employees lack a sense of ownership and clarity of purpose. When a strategy is not understood or embraced, it usually results in misunderstanding and uneven commitments to implementation. Another key to the successful execution of a strategic plan is the clear and straightforward description of the plan and its operations. Even the most brilliant strategy faces failure if it cannot be explained clearly and concisely.

1-1、 The final goal of the strategic planning process is a strategic plan.
A、√
B、×

The meaning of “communication” goes a lot deeper than people often think. Communication is about conceiving, sending, receiving, and interpreting messages as well as confirming reception of these messages. A failure at any point in this chain can result in ineffective communication. Ineffective communication can be disastrous. There is a famous story of a British Army Commander who sent the message “Send reinforcements, we.re going to advance.” back to his Command Center, through a long chain of subordinates. When the message finally reached the Command Center, it had “mutated” to become—“Send three and four-pence, we.re going to a dance.” The reinforcements never arrived. You can demonstrate this same principle, albeit on a less dramatic scale, by trying to play Chinese Whispers with more than 20 people. It is highly unlikely the same message you started with will be the one you end with. In a business, there are three main types of communication failure. Each has its own indicative signs. The first type is known as allocative failure. This occurs when a firm is not gathering enough intelligence about its market or (most often), the information is not reaching the right points. The firm will not be allocating resources in step with the shifts in demand. If demand is rising but the firm is suffering from allocative communication failure, then stocks will fall and there will be understaffing. If the inverse happens, there will be a surplus of stocks and overstaffing. The second type is executive failure, where communication to trigger specific events/actions is either late, lacking, or in error. The symptoms of this are a general loss of direction in the company or departments, a loss of co-ordination and an increase in complaints from customers as things happen late or not at all. The final type is human failure. This occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective communication. This leads to alienated staff, an increase in staff turnover, an increase in absenteeism, and general frustration among staff. Creativity, especially that which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.

1-1、What does the phrase “confirming reception of the sent messages” mean in Paragraph 1?
A、To make sure that the messages are sent to the right receivers.
B、To make sure that the messages are fully understood.
C、To make sure that the messages are correctly understood by the right receivers.

Although we can.t compete in terms of size, I _____ believe we hold an advantage in terms of dedication to customer service.

A、did
B、do
C、have

Regular and concrete feedback is important when ______ with a worker who is not performing up to her potential.

A、to deal
B、dealing
C、dealt

I like to think ______. I am always the one finding new ways to a situation or challenge.

A、inside of the box
B、of the box
C、outside of the box

A facility enabling participants in distant locations to _____ a conference electronically.

A、take apart
B、take part in
C、take on

An appreciated gift and the gesture of providing it will ______ your coworker.s day.

A、look up
B、light up
C、lift to

To build the reservoir(水库),thousands of people have to be_______ .

A、relocated
B、repeated
C、reopened

She is very adaptive and soon ______ to the campus life.

A、adopted
B、adapted
C、addicted

______ managers spend most of their time in face-to-face contact with others, but they spend much of it obtaining and sharing information.

A、Not only
B、Do not only
C、Not only do

If you could have an _____ supply of any food, what would you like to have?

A、endlessness
B、endless
C、endlessly