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国家开放大学婚姻家庭法学
Which of the following would be the best beginning for an acknowledgment?
A.Thank you for your order. Your business is sincerely appreciated.
B.Here at ABC Company, we sincerely appreciate your business.
C.I received your order for 15 speaker sets.
Which of the following statements promotes goodwill by using courteous words?
A. I want my money back because you didn’t send the product I requested.
B.You made an error on my financial statement.
C.Perhaps you overlooked last month.s statement, as your account is past due.
Which of the following statements is TRUE?
A.The Ok sign is perceived the same way in France and the United states.
B.In general, Hispanic persons are comfortable with a personal space of less than 18 inches.
C.A nod always means “yes”.
Which of the following statements is NOT TRUE?
A.Information technology will enable more businesses to enter the global workforce.
B. The Internet will prevent more businesses from entering the global workforce.
C.There will be an explosive growth of companies doing business across borders.
Which of the following statements is NOT the quality shared by successful teams?
A.Team members are unable to talk about their differences.
B.Members have a shared team vision.
C.Work is done in a supportive atmosphere.
Which of the following statements about body language is true?
A.People from different cultures interpret body language in different ways.
B.Basic body language is universal; it means the same to all people.
C.Facial expressions are universal, but gestures are less so.
Which of the following should be used for a message that is to provide information for a group of people (some are inside the company and some are outside)?
A.a letter
B.a memorandum
C.a report
Which. of the following should be part of an informational report?
A. facts
B.conclusions
C.recommendations
Which of the following sentences uses positive language?
A.Don’t hand in your assignment until it is finished.
B.If your camera were still under warranty, it would be replaced.
C.We can.t send you the paper you requested because we are sold out.
Which of the following sentences shows race bias?
A.The student suffers from serious heart attack.
B.Have you met my Asian American friend?
C.We hired a female lawyer to sue the case.
Which of the following means is used to store a document?
A.Electronic mail.
B.File transfer protocol.
C.Optical disks.
Which of the following is NOT the strategy for effective global communication?
A.Be adaptable in your communication style.
B.Use your best English speaking habits.
C.Use acronyms slang and jargon.
Which of the following is NOT the purpose of communication?
A.To establish goodwill.
B.To refuse invitation.
C.To share information.
Which of the following is NOT included in the common abuses of memos?
A.Written too frequently.
B.Written to gain attention.
C.Written to express one main idea.
Which of the following is NOT an external barrier to communication?
A.Motivation or interests.
B.Environmental factors such as lighting and heat.
C.A closed or authoritarian climate.
A.Thank you for your order. Your business is sincerely appreciated.
B.Here at ABC Company, we sincerely appreciate your business.
C.I received your order for 15 speaker sets.
Which of the following statements promotes goodwill by using courteous words?
A. I want my money back because you didn’t send the product I requested.
B.You made an error on my financial statement.
C.Perhaps you overlooked last month.s statement, as your account is past due.
Which of the following statements is TRUE?
A.The Ok sign is perceived the same way in France and the United states.
B.In general, Hispanic persons are comfortable with a personal space of less than 18 inches.
C.A nod always means “yes”.
Which of the following statements is NOT TRUE?
A.Information technology will enable more businesses to enter the global workforce.
B. The Internet will prevent more businesses from entering the global workforce.
C.There will be an explosive growth of companies doing business across borders.
Which of the following statements is NOT the quality shared by successful teams?
A.Team members are unable to talk about their differences.
B.Members have a shared team vision.
C.Work is done in a supportive atmosphere.
Which of the following statements about body language is true?
A.People from different cultures interpret body language in different ways.
B.Basic body language is universal; it means the same to all people.
C.Facial expressions are universal, but gestures are less so.
Which of the following should be used for a message that is to provide information for a group of people (some are inside the company and some are outside)?
A.a letter
B.a memorandum
C.a report
Which. of the following should be part of an informational report?
A. facts
B.conclusions
C.recommendations
Which of the following sentences uses positive language?
A.Don’t hand in your assignment until it is finished.
B.If your camera were still under warranty, it would be replaced.
C.We can.t send you the paper you requested because we are sold out.
Which of the following sentences shows race bias?
A.The student suffers from serious heart attack.
B.Have you met my Asian American friend?
C.We hired a female lawyer to sue the case.
Which of the following means is used to store a document?
A.Electronic mail.
B.File transfer protocol.
C.Optical disks.
Which of the following is NOT the strategy for effective global communication?
A.Be adaptable in your communication style.
B.Use your best English speaking habits.
C.Use acronyms slang and jargon.
Which of the following is NOT the purpose of communication?
A.To establish goodwill.
B.To refuse invitation.
C.To share information.
Which of the following is NOT included in the common abuses of memos?
A.Written too frequently.
B.Written to gain attention.
C.Written to express one main idea.
Which of the following is NOT an external barrier to communication?
A.Motivation or interests.
B.Environmental factors such as lighting and heat.
C.A closed or authoritarian climate.