The two most common internal documents?those written for use within an organization?-are memos and e?mail messages. The memo is a business document that has traditionally been the most common communication inside a company.s walls. However, with the advent of Internet technology, electronically sent e?mail messages are quickly replacing the memo as the communication of choice. 在与来自不同文化背景的人进行交流时，交流技巧尤为重要。在交流中，不仅需要有效的写和说的能力，还需具有感知力、理解力和忍耐力。
A.正确
B.错误

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