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国家开放大学-人力资源管理-管理英语3
Who first finds out the problem? 选择一项: A. The customer B. The store C. The supplier
Who first receives the customer.s complaints? 选择一项: A. The manager B. The supplier C. The store
What is the source of the problem? 选择一项: A. The supplier B. The store C. The purchasing department
Mike is met by an engineer at the construction site. 选择一项: 对 错
The construction site doesn.t look very busy. 选择一项: 对 错
Mike doesn.t inspect the whole construction site. 选择一项: 对 错
It is not the first time the construction site being inspected. 选择一项: 对 错
Fraser knows clearly how the quality is controlled at the construction site. 选择一项: 对 错
provide well designed products. 选择一项: 对 错
place company.s interest at the first place. 选择一项: 对 错
understand customer needs. 选择一项: 对 错
satisfy all employees. requirements. 选择一项: 对 错
produce qualified products. 选择一项: 对 错
reduce the amount of waste. 选择一项: 对 错
翻译下方句子中的划线部分,学习有关质量保证的表达方式。 1. Quality control is a series of activities that ensure and improve the quality of products and services. 2. The goal of statistical quality control was to gather data that would allow for the constant improvement of manufacturing processes. 3. In Deming.s own words, “the basic cause of sickness in American industry and the resulting unemployment is a failure of top management to manage.” 4. Strong leadership is one of the “must haves” in Deming.s quality control system. 5. It was in the 2000s that most Chinese firms realized empowerment was a significant issue.