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国家开放大学婚姻家庭法学
下列陈述正确的是:
A.Transitions connect sentences and paragraphs by showing relationship between them.
B.A paragraph must have at least 3 sentences to be complete.
C.To cut down on wordiness. use the passive voice rather than the active voice.

下列陈述正确的是:
A.In good business writing, the writer sometimes addresses the receiver by name.
B.In business communication, you should write in formal sentences rather than in a flowing, conversational style.
C.Understanding people in stereotype is helpful to effective communication.

下列陈述正确的是:
A.Flight attendant is unbiased words.
B.Supervisor is a biased word.
C.There are two participants in the communication process: the message and the receiver.

下列陈述正确的是:
A.Businessman is a biased word.
B.Actress is an unbiased word.
C.Formal reports usually are written in a personal style, using first-person pronouns such as I, me, and you.

下列陈述正确的是:
A. In direct order, the main idea precedes its supporting information.
B.Generally, business communications that contain positive messages are organized in direct-indirect order.
C.Informal reports have three main parts: the opening, the body and the findings.

下列陈述正确的是:
A.All business messages should promote good will.
B.The supporting information contains the main idea.
C.An analytical report in direct order starts with the introduction, followed by findings, and then the main idea.

请选择正确的译文:Written message may be composed, edited, and transmitted on computers. These written electronic messages are forms of electronic mail or e-mail.
A.书面讯息可以利用计算机来撰写、编辑和发送。这种书面 电子讯息就是电子邮件,也就是e-mail。
B.反馈是接收者对讯息的反应。反馈可以是非语言的(微笑、皱眉、停顿等),也可以是通过语言形式表达的(电话和书信)。任何反应,甚至没有反应,都是反馈。
C.会议是商务环境中一种重要的交换信息的方式。会议的类型有董事会、业务会、培训会和全体职员会。一次会议的参加者可能会由一名主管、一名雇员、一部分同事、或业务员以及他们的供货方或客户所组成。

请选择正确的译文:Company executives as well as all levels of employees must be committed to what is called a culture of inclusiveness - an environment in which people.s differences are not just accepted, but welcomed.
A.公司的主管人员及各级雇员都有责任营造一种包容性的文化氛围,即人们的文化差异不仅被接受,而且受欢迎的环境。
B.反馈是接收者对讯息的反应。反馈可以是非语言的(微笑、皱眉、停顿等),也可以是通过语言形式表达的(电话和书信)。任何反应,甚至没有反应,都是反馈。
C.会议是商务环境中一种重要的交换信息的方式。会议的类型有董事会、业务会、培训会和全体职员会。一次会议的参加者可能会由一名主管、一名雇员、一部分同事、或业务员以及他们的供货方或客户所组成。

请选择正确的译文:. Feedback is the response of a receiver to a message. Feedback may be nonverbal (a smile, a frown, a pause, etc.) or it may be verbal (a telephone call or a letter). Any response - even no response - is feedback.
A.公司的主管人员及各级雇员都有责任营造一种包容性的文化氛围,即人们的文化差异不仅被接受,而且受欢迎的环境。
B.反馈是接收者对讯息的反应。反馈可以是非语言的(微笑、皱眉、停顿等),也可以是通过语言形式表达的(电话和书信)。任何反应,甚至没有反应,都是反馈。
C.会议是商务环境中一种重要的交换信息的方式。会议的类型有董事会、业务会、培训会和全体职员会。一次会议的参加者可能会由一名主管、一名雇员、一部分同事、或业务员以及他们的供货方或客户所组成。

Why do business persons use memos and emails?
A.To provide a record.
B.To advise, direct, inform and state policy.
C.Both A and B

Which sentence is good opening for a response to a request for customer credit information?
A.We appreciate your confidence in our credit information.
B.Thank you for requesting credit information on John Rogers.
C.The credit information on John Rogers is enclosed.

Which of the followng statesmnets best defines communication?
A.The sending of messages.
B.The sending and interreting of messages.
C.The sending and receiving of messages.

Which of the following is the standard part of a business letter?
A.Subject line.
B.Enclosure notation.
C.Complimentary close.

Which of the following is the standard part of a business letter?
A.Letter address.
B.Attention line.
C.Enclosure notation.

Which of the following is the optional part of a business letter?
A.Letter address.
B.Complimentary close.
C.Attention line.