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国家开放大学-管理英语4
— Haven.t seen you for ages. What are you busy doing now?
— ____________
选择一项：
A.
Yes ,long time no see.
B.
Yeah, thanks for coming.
C.
I am working part time in a bookstore.
Wendy suggests that we ________ tomorrow. 选择一项： A. shall go B. should go C. will go
Linda walked at the head, ________ by her colleagues. 选择一项： A. followed B. following C. to follow
Please ask the solicitor what his ________ would be to take the case to court. 选择一项： A. fare B. fee C. salary
How to Handle a Bad Performance Review Getting a bad performance review can make you feel angry, unappreciated, defeated, and hopeless. But it.s not the end of the world. Remember that the way you respond to this appraisal can make all the difference in the next one. Even if you believe that the review is inaccurate and that your boss is completely wrong, you will benefit by reacting in a mature, adult manner. Here are some suggestions: Stay calm. Relax. Breathe. Do not overreact and be objective. Especially, do not say things that will likely be regretted later. Besides, the person giving the performance review may or may not be the one who has written the bad review. What to Do When Receiving a Bad Performance Review It.s best to listen attentively. And make comments or remarks only when asked for them. Besides, during the performance review, you will be given the chance to respond and may disagree. What to Do After Receiving a Bad Performance Review Don.t be intimidated by the bad performance review and want to quit the job; instead, learn from it. Also, if the organization allows their employees to make a written statement on their own behalf, do make one. It is important for the worker to show why she does not agree with the bed performance review; for instance, an employee may express their different understanding and, at the same time, a willingness to comply with any constructive suggestions. Ways to Improve a Bad Performance Review A way to improve a bad performance review is to set self-reviews, that is, establish performance standards. Another way to improve a bad review is to learn more about what the manager, supervisor, or boss wants or expects from his/her employees. Learning what it was that caused a bad performance review helps to improve professional growth and encourages as well as motivates the worker to do better in order to receive a good review next time. 操作提示：通过题目后的下拉选项框选择正确答案。 1. What should you do when you are given a bad performance review?回答 A. Argue with your boss. B. Make immediate remarks. C. Stay calm and listen carefully. 2. What should you do after you are given a bad performance review?回答 A. Quit your job immediately. B. Insist on making comments. C. Learn from the review. 3. What should you do if you do not agree with the bad performance review?回答 A. Tell the boss directly that you do not agree with the review. B. Make a written statement on your own behalf if it is allowed. C. Do not express your different understanding in a written statement. 4. How do you improve a bad performance review?回答 A. Understand the established performance standards. B. Learn more about what the employee wants or expects. C. Learn what the person who gives the review may think. 5. Why should we understand the cause of a bad performance review?回答 A. Because it helps the employee to get promoted immediately. B. Because it encourages and motivates the worker to do better. C. Because it prevents the employee from professional growth.
— Which of these hats do you want? — _______ . Either will do. 选择一项： A. I don.t mind B. No problem C. Go ahead
— Don.t worry, Mum. The doctor said it was only a common cold. — ________ ! I.ll tell Dad there.s nothing serious. 选择一项： A. What a relief B. How surprising C. I.m so sorry
Redundancy happens when employees need to _____ their workforce. And as a result, someone gets dismissed from work. 选择一项： A. reform B. reproduce C. reduce
He ordered that nothing ________ until the police arrived. 选择一项： A. was touched B. should be touched C. had been touched
She is very adaptive and soon adapted ______ to the campus life. 选择一项： A. with B. to C. as
Jack Welch Leading Organizational Change at GE When Jack Welch, the Chairman and CEO at General Electric (GE) retired in 2001, he could look back at a very successful career. He became CEO in 1981 at the age of 45. At that time, GE had a very complex organizational structure with considerably bureaucratic rules. One of his first changes was to initiate a strategy formulation process with the guideline that each of the businesses should be number 1 or 2 in their respective areas. If this was not the case, managers had the options of fixing the problem, selling their particular business, or closing it. In an effort to streamline the organization, Welch removed the sector level and eliminated thousands of salaried and hourly employee positions. The restructuring was followed by changing the organizational culture and the managerial styles of GE.s managers. One such program was the Work-Out（群策群力）.Groups of managers were assembled to share their views openly in three-day sessions. At the beginning of the meetings, the superior presented the challenges for his or her organizational unit. Then the superior had to leave, requesting the groups to find solutions to the problems. Facilitators (会议主持人) helped these discussions. On the last day, the superior was presented with proposed solutions. He or she then had three choices: to accept the proposal, not to accept it, or to collect more information. This process put great pressure on the superior to make decisions. Another program to improve effectiveness and efficiency was Best Practices. The aim was to learn from other companies how they obtained customer satisfaction, how they related to their suppliers, and in what ways they developed new products. This helped the GE people to focus on the processes in their operations that would improve the company.s performance. Jack Welch was personally involved in developing managers at GE.s training center in Crotonville. Leaders, Welch suggested, are not only those who achieve results but also those who share the values of the company. 操作提示：正确选T，错误选F。 1. Jack Welch retired at the age of 65.回答 2. Jack Welch insisted that each of the businesses should be at least number 3 in their respective area.回答 3. If the business could not meet Welch.s change requirements, its manager had 3choices.回答 4. The restructuring went before changing the organizational culture and the managerial styles of GE.s managers.回答 5. The Work Out lasted a week.回答
— Have you already paid? What.s my share of the bill？ — _________. It wasn.t very much. 选择一项： A. It.s my share B. None of your business C. Don.t worry about it
— Sorry for being late. I should have called you earlier. —__________. I.ve just arrived 选择一项： A. That.s no trouble B. You are welcome C. That.s all right
After days of investigation, the police were ____ reality. 选择一项： A. looking into B. approaching C. finding
______ on the hilltop, you could enjoy the scenery of the city bathed in the sun. 选择一项： A. Standing B. Stand C. Stood
Wendy suggests that we ________ tomorrow. 选择一项： A. shall go B. should go C. will go
Linda walked at the head, ________ by her colleagues. 选择一项： A. followed B. following C. to follow
Please ask the solicitor what his ________ would be to take the case to court. 选择一项： A. fare B. fee C. salary
How to Handle a Bad Performance Review Getting a bad performance review can make you feel angry, unappreciated, defeated, and hopeless. But it.s not the end of the world. Remember that the way you respond to this appraisal can make all the difference in the next one. Even if you believe that the review is inaccurate and that your boss is completely wrong, you will benefit by reacting in a mature, adult manner. Here are some suggestions: Stay calm. Relax. Breathe. Do not overreact and be objective. Especially, do not say things that will likely be regretted later. Besides, the person giving the performance review may or may not be the one who has written the bad review. What to Do When Receiving a Bad Performance Review It.s best to listen attentively. And make comments or remarks only when asked for them. Besides, during the performance review, you will be given the chance to respond and may disagree. What to Do After Receiving a Bad Performance Review Don.t be intimidated by the bad performance review and want to quit the job; instead, learn from it. Also, if the organization allows their employees to make a written statement on their own behalf, do make one. It is important for the worker to show why she does not agree with the bed performance review; for instance, an employee may express their different understanding and, at the same time, a willingness to comply with any constructive suggestions. Ways to Improve a Bad Performance Review A way to improve a bad performance review is to set self-reviews, that is, establish performance standards. Another way to improve a bad review is to learn more about what the manager, supervisor, or boss wants or expects from his/her employees. Learning what it was that caused a bad performance review helps to improve professional growth and encourages as well as motivates the worker to do better in order to receive a good review next time. 操作提示：通过题目后的下拉选项框选择正确答案。 1. What should you do when you are given a bad performance review?回答 A. Argue with your boss. B. Make immediate remarks. C. Stay calm and listen carefully. 2. What should you do after you are given a bad performance review?回答 A. Quit your job immediately. B. Insist on making comments. C. Learn from the review. 3. What should you do if you do not agree with the bad performance review?回答 A. Tell the boss directly that you do not agree with the review. B. Make a written statement on your own behalf if it is allowed. C. Do not express your different understanding in a written statement. 4. How do you improve a bad performance review?回答 A. Understand the established performance standards. B. Learn more about what the employee wants or expects. C. Learn what the person who gives the review may think. 5. Why should we understand the cause of a bad performance review?回答 A. Because it helps the employee to get promoted immediately. B. Because it encourages and motivates the worker to do better. C. Because it prevents the employee from professional growth.
— Which of these hats do you want? — _______ . Either will do. 选择一项： A. I don.t mind B. No problem C. Go ahead
— Don.t worry, Mum. The doctor said it was only a common cold. — ________ ! I.ll tell Dad there.s nothing serious. 选择一项： A. What a relief B. How surprising C. I.m so sorry
Redundancy happens when employees need to _____ their workforce. And as a result, someone gets dismissed from work. 选择一项： A. reform B. reproduce C. reduce
He ordered that nothing ________ until the police arrived. 选择一项： A. was touched B. should be touched C. had been touched
She is very adaptive and soon adapted ______ to the campus life. 选择一项： A. with B. to C. as
Jack Welch Leading Organizational Change at GE When Jack Welch, the Chairman and CEO at General Electric (GE) retired in 2001, he could look back at a very successful career. He became CEO in 1981 at the age of 45. At that time, GE had a very complex organizational structure with considerably bureaucratic rules. One of his first changes was to initiate a strategy formulation process with the guideline that each of the businesses should be number 1 or 2 in their respective areas. If this was not the case, managers had the options of fixing the problem, selling their particular business, or closing it. In an effort to streamline the organization, Welch removed the sector level and eliminated thousands of salaried and hourly employee positions. The restructuring was followed by changing the organizational culture and the managerial styles of GE.s managers. One such program was the Work-Out（群策群力）.Groups of managers were assembled to share their views openly in three-day sessions. At the beginning of the meetings, the superior presented the challenges for his or her organizational unit. Then the superior had to leave, requesting the groups to find solutions to the problems. Facilitators (会议主持人) helped these discussions. On the last day, the superior was presented with proposed solutions. He or she then had three choices: to accept the proposal, not to accept it, or to collect more information. This process put great pressure on the superior to make decisions. Another program to improve effectiveness and efficiency was Best Practices. The aim was to learn from other companies how they obtained customer satisfaction, how they related to their suppliers, and in what ways they developed new products. This helped the GE people to focus on the processes in their operations that would improve the company.s performance. Jack Welch was personally involved in developing managers at GE.s training center in Crotonville. Leaders, Welch suggested, are not only those who achieve results but also those who share the values of the company. 操作提示：正确选T，错误选F。 1. Jack Welch retired at the age of 65.回答 2. Jack Welch insisted that each of the businesses should be at least number 3 in their respective area.回答 3. If the business could not meet Welch.s change requirements, its manager had 3choices.回答 4. The restructuring went before changing the organizational culture and the managerial styles of GE.s managers.回答 5. The Work Out lasted a week.回答
— Have you already paid? What.s my share of the bill？ — _________. It wasn.t very much. 选择一项： A. It.s my share B. None of your business C. Don.t worry about it
— Sorry for being late. I should have called you earlier. —__________. I.ve just arrived 选择一项： A. That.s no trouble B. You are welcome C. That.s all right
After days of investigation, the police were ____ reality. 选择一项： A. looking into B. approaching C. finding
______ on the hilltop, you could enjoy the scenery of the city bathed in the sun. 选择一项： A. Standing B. Stand C. Stood