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国家开放大学-管理英语4
What is necessary in creating an innovation culture?_________
选择一项：
A.
Communication.
B.
Imitation.
C.
Courage.
How does 3M create its innovation culture?_________ 选择一项： A. Put innovation at the heart of strategy. B. Define jobs around innovation. C. Recognize innovation in every part of the company.
The word “prerequisite” in Para. 3 probably means _________ 选择一项： A. going after something B. prior to request C. required as a prior condition
The formation from idea to innovation needs _________. 选择一项： A. support and cooperation B. discussion and revision C. failure and courage
Which is NOT mentioned in the creation of innovation?_________ 选择一项： A. Put innovation in the extremely key place of the strategy. B. Put innovation into effect. C. Develop innovation in every part of the company.
— Is it possible for you to work out the plan tonight? —__________ 选择一项： A. I.ll do that. B. I think so. C. I.d love to.
— We could let some of the staff work from home.________________? — That.s a good idea. 选择一项： A. Do you have any good ideas B. What do you think of it C. Is there anything else
______ managers spend most of their time in face-to-face contact with others, but they spend much of it obtaining and sharing information. 选择一项： A. Not only B. Do not only C. Not only do
Even the best continually seek ways to ______ their skills. 选择一项： A. sharp B. sharpener C. sharpen
The Human Resource Managing Department at Honda is given specific instructions ______ employ the best possible workers. 选择一项： A. how to B. on what to C. on how to
Who Killed Nokia? Nokia executives attempted to explain its fall from the top of the smartphone pyramid with three factors: 1) that Nokia was technically inferior to Apple, 2) that the company was complacent and 3) that its leaders didn.t see the disruptive iPhone coming. It has also been argued that it was none of the above. Nokia lost the smartphone battle because of divergent shared fears among the company.s middle and top managers which led to company-wide inertia that left it powerless to respond to Apple.s game. Based on the findings of an in-depth investigation and 76 interviews with top and middle managers, engineers and external experts, the researchers discovered a culture of fear due to temperamental leaders and that frightened middle managers were scared of telling the truth. The fear that froze the company came from two places. First, the company.s top managers had a terrifying reputation. Some members of Nokia.s board and top management were described as “extremely temperamental” and they regularly shouted at people “at the top of their lungs”. It was very difficult to tell them things they didn.t want to hear. Secondly, top managers were afraid of the external environment and not meeting their quarterly targets, which also impacted how they treated middle managers. Top managers thus made middle managers afraid of disappointing them. Middle managers were told that they were not ambitious enough to meet top managers. goals. Fearing the reactions of top managers, middle managers remained silent or provided optimistic, filtered information. Thus, middle managers directly lied to top management. Worse, a culture of status inside Nokia made everyone want to hold onto vested power for fear of resources being allocated elsewhere if they delivered bad news or showed that they were not bold or ambitious enough to undertake challenging assignments. Beyond verbal pressure, top managers also applied pressure for faster performance in personnel selection. This led middle managers to over promise and under deliver. One middle manager told us that “you can get resources by promising something earlier, or promising a lot. It.s sales work.” While modest fear might be healthy for motivation, abusing it can be like overusing a drug, which risks generating harmful side effects. To reduce this risk, leaders should coordinate with the varied emotions of the staff. Nokia.s top managers should have encouraged safe dialogue, internal coordination and feedback to understand the true emotion in the organization. 操作提示：正确选T，错误选F。 1. Nokia lost the smartphone battle because its technology is not as good as that of Apple.回答 2. Nokia.s middle managers were frank to tell the truth, but the top ones didn.t listen to them.回答 3. Nokia.s top managers were too moody to hear anything good but harsh.回答 4. Middle managers in Nokia delivered results more than they promised earlier.回答 5. Nokia.s top managers should have had better conversation techniques to encourage internal coordination and truth.回答
—How did your meeting go yesterday? — ____________________actually, it was really frustrating. 选择一项： A. Not so good B. Very good C. Nothing special
—____________________identify the problems that have been occurring? —Well, as you know, the problems we had with Gary caused a lot of friction among the team. 选择一项： A. What would you B. Will you C. Are you able to
When the message finally reached the Command Center, it __________ “mutated” to become —“Send three and four-pence, we.re going to a dance.” 选择一项： A. was B. had C. have
I think the primary ______factor is there.s been so much absence lately. 选择一项： A. contributing B. causing C. affecting
How does 3M create its innovation culture?_________ 选择一项： A. Put innovation at the heart of strategy. B. Define jobs around innovation. C. Recognize innovation in every part of the company.
The word “prerequisite” in Para. 3 probably means _________ 选择一项： A. going after something B. prior to request C. required as a prior condition
The formation from idea to innovation needs _________. 选择一项： A. support and cooperation B. discussion and revision C. failure and courage
Which is NOT mentioned in the creation of innovation?_________ 选择一项： A. Put innovation in the extremely key place of the strategy. B. Put innovation into effect. C. Develop innovation in every part of the company.
— Is it possible for you to work out the plan tonight? —__________ 选择一项： A. I.ll do that. B. I think so. C. I.d love to.
— We could let some of the staff work from home.________________? — That.s a good idea. 选择一项： A. Do you have any good ideas B. What do you think of it C. Is there anything else
______ managers spend most of their time in face-to-face contact with others, but they spend much of it obtaining and sharing information. 选择一项： A. Not only B. Do not only C. Not only do
Even the best continually seek ways to ______ their skills. 选择一项： A. sharp B. sharpener C. sharpen
The Human Resource Managing Department at Honda is given specific instructions ______ employ the best possible workers. 选择一项： A. how to B. on what to C. on how to
Who Killed Nokia? Nokia executives attempted to explain its fall from the top of the smartphone pyramid with three factors: 1) that Nokia was technically inferior to Apple, 2) that the company was complacent and 3) that its leaders didn.t see the disruptive iPhone coming. It has also been argued that it was none of the above. Nokia lost the smartphone battle because of divergent shared fears among the company.s middle and top managers which led to company-wide inertia that left it powerless to respond to Apple.s game. Based on the findings of an in-depth investigation and 76 interviews with top and middle managers, engineers and external experts, the researchers discovered a culture of fear due to temperamental leaders and that frightened middle managers were scared of telling the truth. The fear that froze the company came from two places. First, the company.s top managers had a terrifying reputation. Some members of Nokia.s board and top management were described as “extremely temperamental” and they regularly shouted at people “at the top of their lungs”. It was very difficult to tell them things they didn.t want to hear. Secondly, top managers were afraid of the external environment and not meeting their quarterly targets, which also impacted how they treated middle managers. Top managers thus made middle managers afraid of disappointing them. Middle managers were told that they were not ambitious enough to meet top managers. goals. Fearing the reactions of top managers, middle managers remained silent or provided optimistic, filtered information. Thus, middle managers directly lied to top management. Worse, a culture of status inside Nokia made everyone want to hold onto vested power for fear of resources being allocated elsewhere if they delivered bad news or showed that they were not bold or ambitious enough to undertake challenging assignments. Beyond verbal pressure, top managers also applied pressure for faster performance in personnel selection. This led middle managers to over promise and under deliver. One middle manager told us that “you can get resources by promising something earlier, or promising a lot. It.s sales work.” While modest fear might be healthy for motivation, abusing it can be like overusing a drug, which risks generating harmful side effects. To reduce this risk, leaders should coordinate with the varied emotions of the staff. Nokia.s top managers should have encouraged safe dialogue, internal coordination and feedback to understand the true emotion in the organization. 操作提示：正确选T，错误选F。 1. Nokia lost the smartphone battle because its technology is not as good as that of Apple.回答 2. Nokia.s middle managers were frank to tell the truth, but the top ones didn.t listen to them.回答 3. Nokia.s top managers were too moody to hear anything good but harsh.回答 4. Middle managers in Nokia delivered results more than they promised earlier.回答 5. Nokia.s top managers should have had better conversation techniques to encourage internal coordination and truth.回答
—How did your meeting go yesterday? — ____________________actually, it was really frustrating. 选择一项： A. Not so good B. Very good C. Nothing special
—____________________identify the problems that have been occurring? —Well, as you know, the problems we had with Gary caused a lot of friction among the team. 选择一项： A. What would you B. Will you C. Are you able to
When the message finally reached the Command Center, it __________ “mutated” to become —“Send three and four-pence, we.re going to a dance.” 选择一项： A. was B. had C. have
I think the primary ______factor is there.s been so much absence lately. 选择一项： A. contributing B. causing C. affecting