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国家开放大学英语机考
- Could I borrow your iPad for a few hours? -_____________________. Enjoy your time.

A、No, I am sorry
B、Sure, here you are
C、It doesn’t matter

It.s important for a CEO to be passionate and enthusiastic, but there.s a line of professionalism that must always be maintained. According to a report from the technology website Venture Beat, PayPal CEO David Marcus wrote a critical letter to his employees blaming them for not using PayPal products and encouraging them to leave if they didn.t have the passion to use the products they work for. According to the website, part of the leaked letter reads: “It.s been brought to my attention that when testing paying with mobile at Cafe 17 last week, some of you refused to install the PayPal app, and others didn.t even remember their PayPal passwords. That.s unacceptable to me, and the rest of my team, everyone at PayPal should use our products where available. That.s the only way we can make them better, and better.” “In closing, if you are one of the folks who refused to install the PayPal app or if you can.t remember your PayPal password, do yourself a favor, go and find something that will connect with your heart and mind elsewhere.” While not obvious at first, the letter reveals a problem of morale and culture at PayPal. As an executive, you certainly want your employees to use and promote your products. However, when faced with a situation where staff isn.t embracing what they make, you need to investigate the root of the problem -- not threaten. When faced with internal problems, good executives start by asking “why”. They reach out to their executive team first and then to the entire staff to find the root of a problem and how to fix it. Sending out a one-sided note about the problem is not leading, it.s retreating. Leadership starts by listening. Good executives need to get out among the staff and ask questions and listen without judgment or reaction. The fact that company employees are not embracing and using its products is a failure of leadership that Marcus needs to address by self-reflection. At the end of the day, if his employees have to be forced to use the app, how can he expect consumers to want to willingly pay to use it? Marcus should have focused on three questions: ? Why are you not using the app? ? What is it that we can do to ensure you use our app? ? What do you need from me?

1-1、A CEO only needs to be passionate and enthusiastic.
A、√
B、×

A team of about 35 employees had come together for a team-building event. They were a young, bright and enthusiastic team. However, one of their chief problems was the fact that they wouldn.t share information or solutions with each other, and the team leader thought they were too focused on themselves and not on the team. As a result, she brought them all into the cafeteria. All of the tables and chairs had been stored away, and fun decorations and hundreds of different colored balloons had been placed around the room. In the center of the room was a big box of balloons that hadn.t been blown up yet. The team leader instructed everybody to pick a balloon, blow it up, and write their name on it, but they had to be careful not to burst the balloon. Although they were given a second chance if their first balloon popped, they were out of the game the second time round. In the end, about 30 team members wrote their names without their balloons popping. They were then asked to leave the room and, after five minutes, the team leader brought them back in and asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room. After 15 minutes of searching, no one had found their balloon, and the team were told that they were then going to move on to the third round of the activity. In this round, each team member was instructed to find any balloon with a name on it and then give that balloon to the person whose name was on it. Within two minutes, everybody had their own balloon. The team leader summarized the activity thus: “We are much more efficient when we are willing to share with each other and much better at problem solving when we are working together, not individually”. Sometimes, members of teams create obstacles by focusing solely on their own pursuits and goals. Every member of the team should ask themselves on a regular basis what they are doing and what they can do for the team.

1-1、What was the purpose of holding this team-building event?
A、Helping the employees become more concentrated on their work.
B、Making the team members know how to cooperate with each other.
C、Building up team morale.

Each employee, __________ his/her spot on the totem pole, has an influence on how Google performs.

A、regardless of
B、even though
C、although

__________ he was exhausted, he kept on working.

A、If
B、Although
C、Even if

The most important thing is to clarify _____ you want to say.

A、that
B、what
C、which

Linda walked at the head, ________ by her colleagues.

A、followed
B、following
C、to follow

Some employees are putting up resistance for fear of a reduction in benefits or being _____.

A、laid aside
B、laid off
C、laid out

Provide training in systematic methods so the team ______ its energy ______ the project.

A、expend…to
B、expend…in
C、expend…on

Ineffective communication can be ______.

A、disastrous
B、damaged
C、destroyed

Redundancy happens when employees need to _____ their workforce. And as a result, someone gets dismissed from work.

A、reform
B、reproduce
C、reduce

I have been very lucky to have had ______ managers during my career so far.

A、terrific
B、terrible
C、terrifying

Leaders, Welch suggested, are _____ those who achieve results _____ those who share the values of the company.

A、not only, but also
B、neither, nor
C、either, or

Google does just that by hosting employee forums every Friday, ________ they discuss the 20 most-asked questions.

A、what
B、that
C、where

If there is friction between team members, examine the work processes they mutually own. Which of the following words can replace the above underlined word?

A、currently
B、jointly
C、simply