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大学英语
Why didn.t the Germans believe his story at first?
A、 Because he was still alive after jumping from a great height without a parachute
B、 Because only one of his legs was hurt after be jumped from the plane.
C、 Because he was able to walk without help to a German farm.
D、 Because they found the crashed plane and his partly-burnt parachute.
The mystery customer.s task is ______. A、 to find out the quality of businesses. service B、 to check the shop.s facilities (设施) C、 to buy the things they need D、 to help other customers buy what they want
The sentence "It.s a challenging job, but a rewarding one" means _______. A、 It.s not a good job, so you should not take it B、 The job will bring you a lot of money C、 It.s a difficult job, and the pay is low D、 The job is difficult, but it is worth doing
Which of the following is NOT to be checked by a mystery shopper? A、 Business employees. attitudes towards customers. B、 Product quality. C、 Service environment. D、 Prices of the goods.
According to the text, business employees may ______. A、 drive away mystery customers with guns B、 keep close to mystery customers C、 satisfy mystery shoppers D、 not like mystery shoppers
Which of the following statements is NOT true? A、 Good service and quality products are encouraged. B、 Detective work has to be done in market research. C、 The service of some businesses needs to be improved. D、 Mystery shopping programs are very popular in measuring customer service.
What is the best title for this passage? A、 Eleanor Roosevelt’s Excellent Idea. B、 Road Markers of the Skies. C、 How to Mark Signs. D、 Women and Flying.
Where would marker most likely be found? A、 In an open field. B、 On the hillside. C、 On top of a building. D、 On a major highway.
Which of the following words would probably NOT appear on one of the markers described in the passage? A、 North B、 Louisville C、 Parking D、 Southeast
The function of the markers is most similar to that of ______. A、 bookmarkers B、 advertisements C、 traffic lights D、 street signs
The “prayer” referred to in the last sentence most probably means ______. A、 a religious service B、 an earnest wish C、 a formal speech D、 a slight chance
According to the passage, a “white lie” seems to be a lie___ . A、 that other people believe B、 that other people don’t believe C、 told in order to avoid offending someone D、 told in order to take advantage of someone
Research suggests that women __ . A、 are better at telling less serious lies than men are B、 generally lie far more than men do C、 lie at parties more often than men do D、 often make promises they intend to break
Researchers find that when a person tells lies ___ . A、 his blood pressure increases measurably B、 he looks very serious C、 he tends to make some small changes in his behavior D、 he uses his unconscious mind
One reason people sometimes rub their noses when they lie is that ___ . A、 they wish they were somewhere else B、 the nose is sensitive to physical changes caused by lying C、 they want to cover their mouths D、 they are trying to stop themselves from telling lies
The mystery customer.s task is ______. A、 to find out the quality of businesses. service B、 to check the shop.s facilities (设施) C、 to buy the things they need D、 to help other customers buy what they want
The sentence "It.s a challenging job, but a rewarding one" means _______. A、 It.s not a good job, so you should not take it B、 The job will bring you a lot of money C、 It.s a difficult job, and the pay is low D、 The job is difficult, but it is worth doing
Which of the following is NOT to be checked by a mystery shopper? A、 Business employees. attitudes towards customers. B、 Product quality. C、 Service environment. D、 Prices of the goods.
According to the text, business employees may ______. A、 drive away mystery customers with guns B、 keep close to mystery customers C、 satisfy mystery shoppers D、 not like mystery shoppers
Which of the following statements is NOT true? A、 Good service and quality products are encouraged. B、 Detective work has to be done in market research. C、 The service of some businesses needs to be improved. D、 Mystery shopping programs are very popular in measuring customer service.
What is the best title for this passage? A、 Eleanor Roosevelt’s Excellent Idea. B、 Road Markers of the Skies. C、 How to Mark Signs. D、 Women and Flying.
Where would marker most likely be found? A、 In an open field. B、 On the hillside. C、 On top of a building. D、 On a major highway.
Which of the following words would probably NOT appear on one of the markers described in the passage? A、 North B、 Louisville C、 Parking D、 Southeast
The function of the markers is most similar to that of ______. A、 bookmarkers B、 advertisements C、 traffic lights D、 street signs
The “prayer” referred to in the last sentence most probably means ______. A、 a religious service B、 an earnest wish C、 a formal speech D、 a slight chance
According to the passage, a “white lie” seems to be a lie___ . A、 that other people believe B、 that other people don’t believe C、 told in order to avoid offending someone D、 told in order to take advantage of someone
Research suggests that women __ . A、 are better at telling less serious lies than men are B、 generally lie far more than men do C、 lie at parties more often than men do D、 often make promises they intend to break
Researchers find that when a person tells lies ___ . A、 his blood pressure increases measurably B、 he looks very serious C、 he tends to make some small changes in his behavior D、 he uses his unconscious mind
One reason people sometimes rub their noses when they lie is that ___ . A、 they wish they were somewhere else B、 the nose is sensitive to physical changes caused by lying C、 they want to cover their mouths D、 they are trying to stop themselves from telling lies