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国家开放大学婚姻家庭法学
Which of the following is the optional part of a business letter?
A.Dateline.
B.Salutation.
C.Postscript.
Which of the following is NOT the step for planning letters that contain a neutral or positive message?
A.To identify the letter’s objective and the main idea.
B.To determine its supporting information.
C.To end the letter courteously.
Which of the following is NOT the process for planning all messages in internal documents?
A.To gain attention
B.To identify the objective and the main idea
C.To determine the supporting information
Which of the following is NOT the guideline for writing memos and emails include?
A. Restricting message to one main idea.
B.Composing a short clear subject line.
C.Using heading in short messages.
Which of the following are NOT business meetings?
A.Birthday parties.
B.Staff meetings.
C.Board meetings.
When the receiver views the letter containing a neutral and positive message, the sender can use ______.
A.direct order
B.indirect order
C.direct-indirect order
When the receiver views the letter containing a negative message, the sender can use ______.
A.direct order
B.indirect order
C.direct-indirect order
When giving the negative news, the sender must tell the receiver what could be done ______ what couldn’t be done.
A.rather than
B.other than
C.more than
Transition words and phrases are necessary because they ______.
A.connect sentences and paragraphs by showing relationship between them
B.directly show the main ideas
C.indicate the supporting information
The styles of reports are ______.
A.formal
B.informal
C.formal or informal
The purposes of reports are ______.
A.informational
B.analytical
C.informational and analytical
The possible formats of reports are ______.
A.memo reports
B.letter reports
C.Both A and B
The main idea of a message is ______.
A.to inform the receiver
B.to persuade the receiver
C.its central theme or most important thought
The following is advantages of emails except ______.
A.they can be sent globally to several people at once
B.they can be sent any time and saved in an electronic mailbox
C.they can be sent at any time and held in a mailbox
The acceptable letter formats are ______.
A.block format
B.modified block format
C.Both A and B
A.Dateline.
B.Salutation.
C.Postscript.
Which of the following is NOT the step for planning letters that contain a neutral or positive message?
A.To identify the letter’s objective and the main idea.
B.To determine its supporting information.
C.To end the letter courteously.
Which of the following is NOT the process for planning all messages in internal documents?
A.To gain attention
B.To identify the objective and the main idea
C.To determine the supporting information
Which of the following is NOT the guideline for writing memos and emails include?
A. Restricting message to one main idea.
B.Composing a short clear subject line.
C.Using heading in short messages.
Which of the following are NOT business meetings?
A.Birthday parties.
B.Staff meetings.
C.Board meetings.
When the receiver views the letter containing a neutral and positive message, the sender can use ______.
A.direct order
B.indirect order
C.direct-indirect order
When the receiver views the letter containing a negative message, the sender can use ______.
A.direct order
B.indirect order
C.direct-indirect order
When giving the negative news, the sender must tell the receiver what could be done ______ what couldn’t be done.
A.rather than
B.other than
C.more than
Transition words and phrases are necessary because they ______.
A.connect sentences and paragraphs by showing relationship between them
B.directly show the main ideas
C.indicate the supporting information
The styles of reports are ______.
A.formal
B.informal
C.formal or informal
The purposes of reports are ______.
A.informational
B.analytical
C.informational and analytical
The possible formats of reports are ______.
A.memo reports
B.letter reports
C.Both A and B
The main idea of a message is ______.
A.to inform the receiver
B.to persuade the receiver
C.its central theme or most important thought
The following is advantages of emails except ______.
A.they can be sent globally to several people at once
B.they can be sent any time and saved in an electronic mailbox
C.they can be sent at any time and held in a mailbox
The acceptable letter formats are ______.
A.block format
B.modified block format
C.Both A and B