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国家开放大学婚姻家庭法学
Manuscript reports usually are longer than memo or letter reports but not as long as formal reports.
A.正确
B.错误

Letters with a neutral or positive message are written in the direct order.
A.正确
B.错误

Letters that contain a negative message are written in indirect order.
A.正确
B.错误

Learning to speak at least a few polite words of another language is usually taken as a sign of respect by others who speak that language.
A.正确
B.错误

It is best to avoid drawing pictures for people whose first language is not English; they will more than likely be insulted.
A.正确
B.错误

Internal communication originates within an organization and is sent to receivers within that organization.
A.正确
B.错误

Information is important, but the key is how to learn it.
A.正确
B.错误

Informal reports have three main parts: the opening, the body and the findings.
A.正确
B.错误

Informal communication travels through established lines of authority, but formal communication does not follow these lines.
A.正确
B.错误

In the block format of letter formats, all lines begin at left margin.
A.正确
B.错误

In routine requests, the receiver views the main idea of the letter neutrally.
A.正确
B.错误

In planning an agenda, do not consider new business at this time.
A.正确
B.错误

In good business writing, the writer sometimes addresses the receiver by name.
A.正确
B.错误

In business communication, you should write in formal sentences rather than in a flowing, conversational style.
A.正确
B.错误

In an order letter, some of the supporting information should be placed in tables.
A.正确
B.错误