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国家开放大学- 管理英语4
In the famous British Army Commander story, it was probably at the step of ____________ that went wrong in the communication chain. 选择一项: A. decoding B. sending C. conceiving
Confirming reception of the sent messages means ____________. 选择一项: A. the messages are sent to the right receivers. B. the messages are correctly written. C. the messages are correctly understood.
根据下方的描述选择对应的沟通方式。 1. a written or printed message to a person or group, usually sent by mail in an envelope 答案 1 letter 2. the writing, sending, and receiving of messages electronically 答案 2 E-mail 3. a list or program of things to be done or considered 答案 3 agenda 4. a facility enabling participants in distant locations to take part in a conference electronically 答案 4 video conferencing 5. a display that shows notices, advertisements, bulletins, etc 答案 5 notice board 6. an internal document that is generally short, focuses on a single topic, reports information, makes a request, or recommends future action 答案 6 memorandum 7. the telephonic transmission of scanned-in printed material 答案 7 fax 8. an official record of the proceedings of a meeting
Observation is as important as communication when you want to know what people really think. 选择一项: 对 错
Communicating sincerely is always the best. 选择一项: 对 错
Using technical jargon makes a leader convincing. 选择一项: 对 错
The say-do gap happens when people misunderstand their leader.s intention. 选择一项: 对 错
Communication and leadership don.t always go hand in hand. 选择一项: 对 错
Which of the following statements about Cathy.s boss is NOT TRUE? 选择一项: A. She identifies the problems and offers her solution to Cathy. B. She doesn.t blame Cathy for the current problems of her team. C. She leaves all the problems to herself.
Who has caused some problems amongst the team in the past? 选择一项: A. Cathy. B. Frank. C. Gary.
What does the boss propose to solve the problem? 选择一项: A. To cut off some training. B. To have someone to do Cathy.s job when she.s away. C. To replace Cathy with a team member.
What is the main contribution to the latest problem according to Cathy? 选择一项: A. Too much training. B. Frequent absence. C. Very little concentration.
Cathy is asked to discuss a work problem about ____________ with her boss. 选择一项: A. a former team member. B. lack of efficiency. C. a new supervisor.
Alison doesn.t agree with Sean.s suggestion dealing with John. 选择一项: 对 错
Sean thinks Alison is not a good employee. 选择一项: 对 错