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管理英语2
Angry customers tend to aim their dissatisfaction and complaints at staff members.回答
A. 愤怒的顾客往往会把员工当做他们发泄不满和抱怨的目标。
B. 愤怒的顾客计划把对员工的不满和抱怨当做目标。
C. 愤怒的顾客趋向于把员工的不满和抱怨当成目标。
You will do everything within your power to try and resolve the situation.回答 A. 你会在权利范围内尽一切努力解决问题。 B. 你会在意志范围内尽一切努力解决问题。 C. 你会在力量范围内尽一切努力解决问题。
Having patience with your customers and with yourself will go a long way in winning over hostile customers.回答 A. 对顾客和对自己有耐心将走很长的路才能赢得生气的顾客对你工作的支持。 B. 对顾客和对自己有耐心将在赢得生气的顾客对你工作的支持方面大有帮助。 C. 对顾客和对自己有耐心将会很难赢得生气的顾客对你工作的支持。
To communicate precisely what you want to say, you have to frequently need to define key words.回答 A. 要简明扼要地表达本意，就必须不断定义关键词。 B. 只要定义频繁出现的关键词就能准确传达本意。 C. 要准确表达你的本意，就必须不断定义关键词。
— ? —It will take at least two weeks. 选择一项： A. How soon will you finish our annual report B. When will you finish our annual report C. How long have you finished our annual report
We have to ______ our annual work report to the manager next week. 选择一项： A. hand in B. hand out C. hands up
Under no circumstance _____ to tell lies to the public. 选择一项： A. the companies are allowed B. are the companies allowed C. the companies will allow D. will the companies allow
You will do everything within your power to try and resolve the situation.回答 A. 你会在权利范围内尽一切努力解决问题。 B. 你会在意志范围内尽一切努力解决问题。 C. 你会在力量范围内尽一切努力解决问题。
Having patience with your customers and with yourself will go a long way in winning over hostile customers.回答 A. 对顾客和对自己有耐心将走很长的路才能赢得生气的顾客对你工作的支持。 B. 对顾客和对自己有耐心将在赢得生气的顾客对你工作的支持方面大有帮助。 C. 对顾客和对自己有耐心将会很难赢得生气的顾客对你工作的支持。
To communicate precisely what you want to say, you have to frequently need to define key words.回答 A. 要简明扼要地表达本意，就必须不断定义关键词。 B. 只要定义频繁出现的关键词就能准确传达本意。 C. 要准确表达你的本意，就必须不断定义关键词。
— ? —It will take at least two weeks. 选择一项： A. How soon will you finish our annual report B. When will you finish our annual report C. How long have you finished our annual report
We have to ______ our annual work report to the manager next week. 选择一项： A. hand in B. hand out C. hands up
Under no circumstance _____ to tell lies to the public. 选择一项： A. the companies are allowed B. are the companies allowed C. the companies will allow D. will the companies allow