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题目内容
（国家开放大学国际航运英语与函电）
下列说法表示“收受索赔，表达歉意”的是（ ）
A.Thank you for your letter of … in which you lodge a claim for …
B.We hope this unfortunate incident will not affect the relationship between us.
C.We are ready to compensate your loss and will send you the claimed amount … by T/T. We hope this overlook on our part will not undermine our good relations.
D.With reference to your letter of … in which a claim was lodged for …, we wish to express our deepest regret over the unfortunate incident.
E.Your claim and the surveyor’s report are now having our careful consideration. We apologize to you for this unfortunate matter, and assure you that your claim will be treated with promptness.
A.Thank you for your letter of … in which you lodge a claim for …
B.We hope this unfortunate incident will not affect the relationship between us.
C.We are ready to compensate your loss and will send you the claimed amount … by T/T. We hope this overlook on our part will not undermine our good relations.
D.With reference to your letter of … in which a claim was lodged for …, we wish to express our deepest regret over the unfortunate incident.
E.Your claim and the surveyor’s report are now having our careful consideration. We apologize to you for this unfortunate matter, and assure you that your claim will be treated with promptness.
参考答案